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Choirs For Good Privacy Policy

 

This privacy policy will explain how Choirs For Good uses the personal data we collect from you when you use our website.

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Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

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What data do we collect?

Choirs For Good collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

  • Payment details

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How do we collect your data?

You directly provide Choirs For Good with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

 

Choirs For Good may also receive your data indirectly from the following sources:

  • Referral bodies who you have given permission to refer you to our services (for example, GP surgeries or Community Link Workers)

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How will we use your data?

Choirs For Good collects your data so that we can:

  • Process your choir membership and manage your account.

  • Email you with information about your choir and about wider Choirs For Good happenings we think you might like.

 

When Choirs For Good processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

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While the COVID-19 pandemic continues and the NHS Track and Trace system is in place, Choirs For Good will share any necessary information related to the spread of coronavirus with the NHS. This may include your name, email address, and phone number, and the date and location of a time when you attended one of our events or locations in the previous 21 days.

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How do we store your data?

Choirs For Good securely stores your data on a paid, secured server provided by Wix, which falls in line with GDPR compliance for a company of our size. We review the storage of our information on these servers regularly, and have plans in place to relocate to new servers at such time as we reach the size where moving servers is required.

Choirs For Good will keep your personal identification details and your payment details for as long as you are actively involved in the choir, or for 6 months maximum if you are not active. Once this time period has expired, we will delete your data on all servers and databases.

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Marketing

Choirs For Good would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Choirs For Good from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

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What are your data protection rights?

Choirs For Good would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data that Choirs For Good holds. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Choirs For Good correct any information you believe is inaccurate. You also have the right to request Choirs For Good to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Choirs For Good erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Choirs For Good restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Choirs For Good’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Choirs For Good transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at hello@choirsforgood.com

Or write to us at 14 King Street, Pontypridd, CF37 1RP

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Privacy policies of other websites

The Choirs For Good website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

Choirs For Good keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 24th May 2022.

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How to contact us

If you have any questions about Choirs For Good’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at hello@choirsforgood.com

Or write to us at FAO: The Directors, Choirs For Good, 14 King Street, Pontypridd, CF37 1RP

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How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Choirs For Good has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email:  wales@ico.org.uk

Address:  Information Commissioner’s Office - Wales

2nd Floor, Churchill House

Churchill Way

Cardiff

CF10 2HH

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Privacy Policy for Children

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1. Introduction

Hi! We’re Choirs For Good and we are responsible for this site. Thanks for visiting and reading our privacy notice!

1.2 First things first: if you are under 18 years old, you need to make sure you have your mum, dad or other guardian’s approval to use this site.

1.3 When you use our site we may end up with some information about you.  This notice lets you know what information we receive, and what we do with it.

1.4 You have rights to ensure that if you don’t like what we are doing with your personal information, you can tell us to stop. If you want to do this, or make any other requests, you should contact us, by:

1.4.1 emailing: hello@choirsforgood.com ; or

1.4.2 writing to: FAO: The Directors, Choirs For Good, 14 King Street, Pontypridd, CF37 1RP

1.5 For more information on your rights, please go to paragraph 7 of this notice.

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2.  What information about you we might collect and when

There are a few different types of information we might receive of yours, depending on how you use our site. We might receive:

2.1 your name, email address, home address and telephone number (if you create an account with us, come to one of our events, or ask to receive one of our newsletters);

2.2 your log-in and password (if you create an account with us);

2.3 your social media handle (if you follow us, message us or comment on our posts on Facebook, Instagram or Twitter etc.);

2.4 any other information you provide (if you post something onto our site, or write to us);

2.5 some information about your health like allergies or health conditions you might have;

2.6  technical information your computer, tablet or phone tells us, like where you are and the device (e.g. an iPad or PC) you are using; and

2.7 information about your visit to our site, like which pages you visited, any searches you made on the site and other sites that you go to from our site. Some of this information is provided by cookies (little bits of computer software) that operate on our site. For more information about cookies, how they work, and the ones we use on our site, please see our Cookies Policy.

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3. How we use information about you

3.1 We use the information listed above either because:

3.1.1 we have asked you and you or your guardian have agreed;

3.1.2  we have thought about it and we think it is fair on you (and us) to do so.  

3.2 We will use your information:

3.2.1 to recognise you when you come back to our site, and provide you with content that is better suited to you;

3.2.2 to send you the newsletters and other relevant information that we said we would;

3.2.3 to respond to you when you contact us, or otherwise deal with any of your requests;

3.2.4 to do our homework on who is using our site and our services;

3.2.5 to share your information with people we work with, such as social media platforms (such as Facebook) so that relevant adverts may be selected and sent to you, as well as improve the advertising to other users of the platform. This information about you is provided to social media platforms (such as Facebook) via cookies on our site. For more information on the cookies we use, and what you can do to stop them working when you visit our site, please see our Cookies Policy); and

3.2.6 to run a safe and lawful business, and share information with those who help us to do this.

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4. Who we share your information with

4.1 We have people who help us to carry out our business. These people help us to run our website and understand how it is being used, advertise to you (e.g. social media platforms such as Facebook and provide our newsletters.   

4.2 If we sell our business to another company, all of the information we have collected about you will be sold with it.

4.3  We may also need to provide your information to people who advise us (like lawyers and accountants), or organisations who regulate what we do.  

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5. How we look after your information and how long we keep it for

5.1 We take a number of steps to ensure that any of the information we hold of yours is secure and protected.

5.2  We will only hold onto your information for as long as we need it to provide the services you have requested from us. We may hold onto your information for longer if we think we will need it for legal claims that could be made against us.

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6. Transfers of your information outside the UK

We are based in the UK (in Wales) and generally we will only hold your information in the UK and Republic of Ireland.

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7. Your rights to the information we hold about you

7.1 You have the right at any time:

7.1.1  to ask us to stop sending you newsletters and to delete any information (like your email address) that we hold for that purpose;

7.1.2 to find out what information we hold about you;

7.1.3 to ask us to stop doing anything with the information we hold about you;

7.1.4 to request a detailed summary of the information we hold about you free of charge.

7.2 You also have the right at any time to:

7.2.1 complain about us to the person who protects your privacy rights in the UK, the Information Commissioner’s Office (https://ico.org.uk);

7.2.2 change your mind about our holding your information;

7.2.3 ask us to stop using any of your personal information;

7.2.4 let us know if you think our use of your personal information is unfair; and

7.2.5 ask us to correct, delete, limit or stop using any of your personal information.

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8. Changes to this information

We may make changes to this notice from time to time. We will post any changes to our site, or let you know by sending you an email.

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